Customer Service / Order Management Consultant (m/f/d)

  • Karlsruhe
  • Presence / Mobile
  • Work experience
  • Senior, very experienced
  • Sales, Key Accounting
  • Fulltime
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DSC SOFTWARE AG - Your Companion for Integrative PLM

Our heart beats for integration. We strive to integrate all product-relevant data into corporate processes - on basis of SAP. Together with more than 850 customers worldwide, we master the challenges of digital transformation as an SAP Platinum Partner, in the product development process and beyond. In doing so, we are always human, cooperative, and innovative. In other words: a true Companion.
We focus on sustainability and social responsibility in order to improve both the processes of companies and the lives of people. 

Thanks to the support of DSC, our customers can focus on what matters: creating great products and services. As a team of 180 employees, we are fascinated by what we do – every day. We never stand still and create completely new, impressive possibilities.

If this is your profile... 

  • You enjoy working with people and are good with numbers
  • You regard customer needs as your own personal challenge
  • You completed a vocational training in commerce and you have sound professional experience in order processing or customer service
  • You have an interest in software products, and in our customers from the manufacturing industry
  • You distinguish yourself through your strong communication skills and your sense for customer needs
  • You have sound knowledge of Microsoft Office, and of CRM systems
  • You have sound knowledge of written and spoken German and English
  • You work in an analytic and well-structured way

… then this is your job!  

  • You ensure a high level of customer satisfaction thanks to being extremely service-oriented
  • You are responsible for the commercial side of project management, and work hand in hand with our project team
  • You process offers, orders, and invoices independently
  • You steward our customers and contractors via mail or on the phone
  • You take part in our efforts to continuously develop and optimize our customer service


  • Diversity and equal opportunities
  • Numerous opportunities for further training and improvement
  • Open and informal company culture at eye level
  • Flat hierarchies and a culture of innovation
  • Elaborate education and mentoring program
  • Special company and team events
  • Flexible working hours and home office concepts
  • Attractive benefits
  • Free drinks, fruit and snacks

Sounds interesting?

Apply now and let us pass our fascination on to you.

Our HR team is happy to help you with any questions concerning your career at DSC.

+49 721 9774-100